PRIVACY POLICY & SAFEGUARDING

Privacy Policy

Summary

Global Hope In Action takes all possible measures to protect the personal information of its supporters. We store any personal data given to us as securely as possible, and NEVER sell, rent, give or otherwise provide that personal data (including e-mail address) to anyone outside of our organisation.

Our Organisation

Global Hope In Action is a registered charity and business in the United Kingdom. 

What Personal Information We Collect From/About You

We collect a variety of information from our supporters and users in different ways through our online resources. If you request electronic information via one of our websites, or if you send us a comment or question via e-mail, we may keep your e-mail address in a database. This allows us to send you a reply or to provide further information pursuant to your request. If you request printed material via our website or by e-mail, we will require your name and mailing address to send this to you. You may also be asked to provide an optional e-mail address. If you donate to our ministry or purchase materials from our website, we will require your name and address to send you a receipt for the item you purchased. You may also be asked to provide an optional e-mail address. If you have any other contact with our organisation, we may ask for and record your personal details including an optional telephone number or e-mail address.

What We Do With Your Personal Information

We will only store this information within our own internal databases. We NEVER sell, rent, give or otherwise provide this information to any outside entity, except to comply with legal requirements or with legal process. We may use this information internally within our organisation or within our member ministries to send you information by post or by e-mail to inform you about ourselves or to solicit donations. In the event that you reside outside of the UK, we may make this information available to one of our ministries or representatives in your locale so that they might initiate contact with you. You may at any time inform us of your desire not to be contacted by us, and we will abide by your stated preferences.

How Keeping Your Donor Information Protects You

Your personal information will never be shared, traded, sold or used in any manner not explicitly approved by you. We do not swap mailing lists, share donor information or sell phone numbers. Only our designated personnel and independent auditors are allowed to access this personal information. Keeping your donation information is required for taxation purposes. It also helps protect you in the case of a lost or missing receipt, because we can reissue a receipt for your tax purposes. How you can request we update or delete personal information held about you or to not contact you If you believe that the personal information that we hold about you is incorrect, or if you wish us to remove any information held about you, you may contact our Privacy Officer to ask us to update or delete that personal information. If you do not want us to use the personal information gathered about you through various means to contact you, you may request that we restrict or entirely eliminate sending you any post or e-mail, other than what is required for legal reasons. 

You may inform us of this by writing to:

Global Hope in Action

info@globalhopeinaction.ork.uk

Safeguarding Information

Global Hope in Action believes that a child should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and keep them safe. We are committed to operating in a way that safeguards children from all forms of abuse. Global Hope in Action defines anyone under the age of 18 as a child. Global Hope in Action recognises that some children are additionally vulnerable because of their previous experiences, their level of dependency on our services, their additional communication needs or other factors. We will work to ensure that there is no barrier to children being safeguarded. Everyone who represents Global Hope in Action, however briefly, must demonstrate the highest standards of behaviour towards children in both their professional and personal lives and must not abuse the position of trust held by everyone who works on Global Hope in Action's behalf.

We all have a duty to respond where necessary, regardless of whether the child is known to or involved with Global Hope in Action. Our duty includes action where a concern relates to incidents of abuse that occurred some time ago, there is no time limit to our accountability to children. All staff are responsible for ensuring that children are safeguarded in all their contact with Global Hope in Action, and, to this end, staff members must always prioritise the welfare of children above all other considerations and must do all they can to prevent, report and respond appropriately to child abuse and seek advice whenever action is needed. By keeping children safe, we can save more children's lives, fight for their rights, and help them fulfil their potential now and in the long term.